FEATURES
SUPPORT

    We stand firmly behind our clients to ensure they receive the necessary technical assistance for their Katipult platform

    necessary technical assistance
    As your technology partner, you will have direct access to our Katipult experts for training, to resolve technical issues and learn best practices for market success.

    Katipult Learning Institute

    In addition, our support package provides access to our Katipult Learning Institute that is loaded with supplementary instruction and video documentation among other great resources to familiarize your team with the software capabilities.

    • Warranty Warranty

      Warranty

      All Katipult platforms come with a warranty starting on the day of delivery. The warranty covers any bugs in the software where the software does not perform as specified. You can rest assured with our experienced software engineers’ performance guarantee.

    • Technical Maintenance Technical Maintenance

      Technical Maintenance

      A Katipult purchase allows your organization to participate in our evolving software ecosystem. All technical maintenance will be handled by our software engineers so you can rest assured that your platform is operational.

    • Product Upgrades Product Upgrades

      Product Upgrades

      New platform functionality and system optimizations will be regularly available to your organization including new software modules and features, as well as ongoing performance optimization.